Clinical Review & Editorial Policy

Pillars Clinical Team

Licensed clinicians & counselors

Shawn Kelly, LMHC
This page was clinically reviewed by Shawn Kelly, LMHC
Clinical Director | Clinical Review Policy

At Pillars Health Group, located in Concord, Massachusetts, Tewksbury, Massachusetts, and South Portland, Maine, we are committed to providing accurate, trustworthy, and evidence-based information related to substance use disorders, mental health conditions, and recovery support services. The integrity of our content reflects our commitment to ethical care, clinical excellence, and transparency. This Clinical Review & Editorial Policy explains how our website content is created, reviewed, and maintained.

Our Commitment to Accuracy and Integrity

We understand that individuals and families seeking treatment rely on credible information to make important healthcare decisions. For that reason, all educational and informational content published on Pillarshg.com is developed using reputable clinical sources and reviewed by qualified professionals.

Our goal is to ensure that website visitors receive information that is:

  • Medically accurate
  • Clinically sound
  • Up-to-date with current standards of care
  • Written in a clear, accessible format
  • Supportive and stigma-free

How Our Content Is Created

Website content is researched and drafted by writers within our marketing organization who specialize in behavioral health and treatment-related topics.

Writers conduct research using authoritative medical and behavioral health resources to ensure information aligns with current best practices in addiction treatment and mental health care. Content is developed to educate readers about:

  • Substance use disorders
  • Co-occurring mental health conditions
  • Treatment modalities
  • Recovery support services
  • Clinical terminology and processes

All content is written in a way that is accessible to patients, families, and community members.

Clinical Oversight and Review Process

Every article and core page of our website undergoes review by senior-level licensed clinical staff at Pillars Health Group.

Our clinical reviewers include experienced, licensed professionals who ensure that:

  • Information reflects current clinical standards
  • Treatment descriptions accurately represent services offered
  • Medical terminology is used appropriately
  • No misleading or exaggerated claims are made
  • Content aligns with ethical healthcare communication standards

Content is reviewed semi-annually to confirm accuracy and relevance. If new research, regulatory updates, or changes to clinical practice occur, updates may be made sooner as needed.

Sources and Evidence Standards

To maintain high standards of medical credibility, our writers reference respected public health and behavioral health authorities, including but not limited to:

  • Centers for Disease Control and Prevention (CDC)
  • National Institute on Drug Abuse (NIDA)
  • Substance Abuse and Mental Health Services Administration (SAMHSA)
  • American Society of Addiction Medicine (ASAM)
  • National Alliance on Mental Illness (NAMI)
  • American Foundation for Suicide Prevention (AFSP)

We prioritize evidence-based information and established clinical guidelines when developing educational materials.

Educational Purpose and Medical Disclaimer

The content on Pillarshg.com is provided for informational and educational purposes only. It is not intended to serve as medical or clinical advice, diagnosis, or treatment recommendations.

Individuals should always consult a qualified healthcare professional regarding personal medical or mental health concerns. Reading information on this website does not establish a provider-patient relationship.

If you are experiencing a medical or mental health emergency, call 911 or seek immediate professional assistance. The national suicide and crisis lifeline is reached by dialing 988.

Commitment to Transparency

Pillars is dedicated to ethical communication and responsible healthcare marketing. We do not publish content that is misleading, sensationalized, or inconsistent with professional standards of addiction treatment.

If you have questions about our editorial process or believe any information requires clarification, please contact us directly.

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Pillars Clinical Team

Licensed clinicians & counselors

Our clinical team includes licensed therapists, counselors, and prescribers with decades of combined experience in outpatient mental health and addiction care.

Excellent rating
Based on 313 reviews
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I can not say enough about how great pioneer has been, I was so nervous my first day and they made me feel so comfortable and have helped me tremendously so far in healing.
Shane Coy profile picture
Shane Coy
18 days ago
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Pioneer behavioral health and the people there have seriously saved my life and changed it for the better. I cannot imagine what I would do without that program today I’ve learned so much in such a short amount of time I couldn’t be more grateful for the knowledge in the community that I’ve gained truly such a wonderful place.
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Frances powers
21 days ago
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I’m still currently attending Pioneer Behavioral Health part-time three days a week, so I’m writing this while I’m still in the program. The whole team has been so supportive, kind and genuinely invested in helping me. I’ve already been able to see real changes in my life and in the way I handle things, and I feel more positive than I have in a long time about my ability to actually make lasting changes. I’m really grateful I found this program and for everyone who has been part of my journey so far. I was so nervous at first to participate in a group setting, but this experience has been life-changing. ❤️
Christine Burnett profile picture
Christine Burnett
23 days ago
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Pioneer Behavioral Health supported a family member of mine and guided them through their MH struggles. The clinical team was empathetic, solution-based, and professional. Highly recommend this program for anyone struggling with MH disorders!
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Jesse Simoneau
24 days ago
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My experience at Pioneer has been incredibly helpful and life-changing. When I first started, I was struggling in ways that made it difficult to manage my emotions, relationships, and everyday life. The program gave me a safe and supportive environment where I could be honest about what I was going through without feeling judged. The staff genuinely cares about my progress and helped me learn valuable tools that I can continue using after completing the program. Through therapy, group sessions, and learning different coping skills, I gained a better understanding of myself and learned healthier ways to cope in difficult situations.
Ash Kaszowski profile picture
Ash Kaszowski
24 days ago
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If I could rate Pillars & their care team 10 stars, I absolutely would! I cant even begin to describe what a blessing they have been for me, in SO many ways! I'd never done group therapy before this, so I didnt know what to expect. I told myself I'd put in the effort to go for a few days, but, once I got there & started attending groups, I was warmly welcomed by everyone & they quickly turned into a second family to me! I spent a little over 90 days here & during that time, I gained a lot of skills & relationships that I will forever cherish! Lasting impressions were made by Max, Hannah, Erica, Casey, & Amy. Thank you all, from the bottom of my heart! SO MUCH LOVE!♡
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Amanda Beattie
29 days ago
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This is the place to go when life feels uncontrollable or overwhelming! The clinicians and employees here are phenomenal people truly committed to helping you through the hardest times of your life and seeing you excel into the best version of yourself! I can't express with words how beneficial this place has been for my mental health and general well being! I'd recommend pioneer to anyone dealing with mental health or substance use issues!
Matthew McMahon profile picture
Matthew McMahon
35 days ago
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I recently went through some very traumatic events and was spiraling. I owe everything to this place! I am lucky to have known some staff members for years. If you want to feel seen, heard, respected and feel like your voice really has value in your own mental health treatment then this is the program for you, recommend 10/10!
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Jessica Sarro
38 days ago
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Great team of people down there. I highly recommend this facility to anybody who is serious about recovery and trying their hardest to get it together.
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J.Stresto - ProTown Records
38 days ago
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This program did so much for me, it’s hard to put it into words. Never in my life had I entered such a welcoming space, no matter what baggage i came with, I was met with complete respect and empathy. They also gave me tools for every day life that I use to get by, without this program i’m not sure where i’d be. If you think you need help, this is an amazing place to seek it.
Ben Martin profile picture
Ben Martin
38 days ago
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