Mental Health & Addiction Treatment Admissions

Whether you choose to call us directly, use our simple contact form, or have us verify your insurance coverage, you'll deal directly with one of our knowledgeable admissions counselors.
Pillars Clinical Team

Licensed clinicians & counselors

Shawn Kelly, LMHC
This page was clinically reviewed by Shawn Kelly, LMHC
Clinical Director | Clinical Review Policy

Making it Easy to Get Treatment in Massachusetts & Maine

The first step towards healing is always the hardest to take and the phone can feel like it weighs 100 pounds when you go to make that first call. We get that. That’s why we’ve made admissions as stress-free as possible at Pillars. We you call, you’ll speak with one of our compassionate admissions specialists—real people who’ve walked in your shoes are currently living productive lives in recovery. You’ll learn that our flexible, customized programs are designed to work with your schedule—regardless of what that may be. And we offer free, a no obligation health insurance benefits verification, making the insurance process far less complex and overwhelming. You may get in touch with us through any one of the three simple methods below, and start your recovery journey.

You may get in touch with us through any one of the three simple methods below, and start your recovery journey.

When you contact us, we’ll listen closely and with compassion. Together we’ll explore what’s troubling you, and what you’d like to improve about your life. We’ll also work with your insurance company to understand your benefits, and determine your coverage. Once we’ve spoken with your insurance provider, we’ll reach back out to you and let you know what your cost, if anything, will be for treatment.

From there, one of our compassionate staff will schedule a time with you to conduct a one-on-one assessment. The assessment consists of a battery of simple questions that will help us determine the best program and path forward for you. It will typically take 45 minutes to complete.

After the assessment, if you’re ready and motivated to get help, we’ll work with you and your schedule to find the right time and day to schedule treatment. We understand that everyone’s schedule is different, and certain obligations can make committing to treatment difficult. Regardless of your schedule, we’ll be as flexible as possible to accommodate you. If you don’t have significant scheduling conflicts, treatment could start as early as the next day!

Insurance Can Cover
Up to 100% of Treatment

If you are currently insured through a major commercial health insurance provider, there’s a chance your treatment will be covered partially or in full. Simply fill out the insurance verification form below, and we’ll let you know exactly what treatment will cost.

Still have questions?

We're here to help. Reach out to our admissions team today — no pressure, just answers.

Pillars Clinical Team

Licensed clinicians & counselors

Our clinical team includes licensed therapists, counselors, and prescribers with decades of combined experience in outpatient mental health and addiction care.

Excellent rating
Based on 321 reviews
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This Friday, I graduate from Pillars IOP, and honestly, I’m emotional thinking about how far away this moment once felt. When I started this program, anxiety and OCD had taken over so much of my life. My world had gotten smaller. I was afraid of my thoughts, my emotions, physical sensations, and uncertainty. There were days when simply getting through the day felt like an accomplishment. There were moments when I wondered if I would ever feel like myself again. This journey has not been perfect. There have been good days, really hard days, setbacks, panic attacks, tears, and moments of doubt. But Pillars taught me that recovery isn't about never feeling anxious again. It’s about learning that I can feel anxious, uncomfortable, or uncertain and still keep living my life. I learned that I don't have to solve every thought, explain every sensation, or have 100% certainty before moving forward. I learned that setbacks don't erase progress, and that I am capable of handling hard moments. To the incredible team at Pillars: thank you for challenging me, supporting me, believing in me, and helping me find my way back to myself. You gave me tools I will carry with me long after I graduate. And to anyone struggling right now: Please don't give up on yourself simply because you can't see the other side yet. You don't have to take the whole journey today. Just take the next step. Take it scared. Take it uncertain. Take it with tears in your eyes—but keep going. There was a time when I couldn't imagine getting here. This Friday, I graduate. Not because I will never struggle again, but because I now know I can struggle and still keep going. Thank you, Pillars, for helping me believe in myself again. ❤️‍🩹
Kelley Hartman profile picture
Kelley Hartman
6 days ago
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I don’t always show it in group but the staff here has really helped me in ways I can’t explain in words
Reese Blanchard profile picture
Reese Blanchard
20 days ago
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I started at Pillar Health during a really difficult time in my life. From day one, the team treated me like a person, not a case number. The intake was thorough but never judgmental, and the group sessions actually gave me tools I could use right away. What stands out most is how the staff follows through and I can’t say enough about how caring they were about my situation. That kind of care is rare. If you’re struggling with mental health, substance abuse or just need someone in your corner, go to Pillar Health. They genuinely want you to get better.
Andrew F profile picture
Andrew F
34 days ago
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Outstanding clinicians and phenomenal mental health care. I was hesitant to join but am beyond happy and eternally grateful for every group and one-on-one session I experienced. A very well rounded program that has created such a safe and comfortable space to build connections with others in recovery and to develop skills and healthy ways to navigate anxiety, stress, triggers, and unhealthy urges. I wish I could give more than 5 stars. A highly recommended program.
Becky profile picture
Becky
34 days ago
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I am so glad to give Pillars Health in Tewksbury the best review. I came into the IOP hesitant, but hopeful . The staff were engaged and encouraging. I came out of that hesitancy with a positive mental and physical outlook. The Check in and Check out were expertly handled with both in-person and virtually, making time to make each voice heard with helpful suggestions on how to keep moving forward to a positive, and , educated perspective!
Thembekile Mazibuko profile picture
Thembekile Mazibuko
36 days ago
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Absolutely an exceptional treatment center. Their staff are A+ and are incredibly dedicated to helping their clients. They provide a tremendous amount of support to their clients' family members. I can't say enough about this program! Highly recommended!
Jean McCarthy profile picture
Jean McCarthy
36 days ago
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I joined this program at a point in my life where I felt everything was out of control, I had no future, I had recently been dealing with a divorce and the loss of the life I knew with the pet family we created. Having that torn down I knew I needed to take a step to take care of myself. This program has allowed me to become in touch with myself again. Learn to live, by myself. Codependency was a crutch for me and learning about all of this has educated me to make better choices, and sit and really challenge my thoughts. Mid way through the program I lost someone I loved to suicide. Thankfully I was in the program and they gave me the space I needed to process for a few days and jumped back in. The team even helped me file an extension with PFMLA and work to ensure when I have returned I am the best version of myself going back. Met many great people and they have a great caring staff. Not to mention DOWN TO EARTH.
Alexandrea Maki profile picture
Alexandrea Maki
41 days ago
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Jon Galloway profile picture
Jon Galloway
41 days ago
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The staff is absolutely amazing! I felt like I belonged immediately. It's a small group, but the best I've ever experienced. I'm going to be so sad when it comes to an end, as I will miss everyone, but confident I learned the proper tools I needed to be my best self.
Sarah W profile picture
Sarah W
41 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
I can not say enough about how great pioneer has been, I was so nervous my first day and they made me feel so comfortable and have helped me tremendously so far in healing.
Shane Coy profile picture
Shane Coy
43 days ago
Ready to take the first step?

Our admissions team can verify your insurance and schedule intake — often same week.

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We'll verify your insurance, answer your questions, and help you find the program that's the best fit for your needs.